Field notes from briefings
These pieces are about stamps, units, and rooms — not generic productivity advice.
The SLA that starts at ASN and the book that starts at the gate
If the clause counts from the advanced shipping notice and the warehouse only writes the time the bumper hits the dock, both parties can be honest and still fight.
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Fill rate falls apart when cases and kilograms share a column
A 92 percent fill looks tidy until you notice three vendors were measured in cases and one in net kilos of a bulk oil.
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What belongs in the evidence pack before anyone sits a QBR
The QBR goes badly when the only artefact is a slide with a traffic-light. Bring the stamps.
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Late minutes, weather, and the dock that closes at three
A truck that arrived at 15:10 to a dock that closes at 15:00 is not the same story as a truck that left the vendor two days late.
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Five measures is plenty for a vendor scorecard
A card with eighteen columns is a filing cabinet. A card with five columns gets read at the QBR.
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